Privacy Policy
Last updated: December 2024
1. Introduction
RateMyBaliBuilder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Account Information: When you create an account, we collect your email address and password (encrypted).
Review Content: When you submit a review, we collect the information you provide about builders, including names, phone numbers, ratings, and written reviews.
Payment Information: When you purchase credits, payment processing is handled by Stripe. We do not store your credit card information.
Usage Data: We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, and pages visited.
3. How We Use Your Information
- To provide and maintain our service
- To process transactions and manage your account
- To display reviews and builder information to other users
- To communicate with you about your account or our services
- To detect and prevent fraud or abuse
- To improve our service and develop new features
4. Information Sharing
Public Reviews: Reviews you submit are visible to other users who unlock builder profiles. Your email address is never publicly displayed.
Service Providers: We may share information with third-party service providers (such as Stripe for payments and Supabase for data storage) who help us operate our service.
Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@ratemybalibuilder.com.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@ratemybalibuilder.com or visit our Contact page.